Karen Mills's Quotes

My family was in two businesses - they were in the textile business, and they were in the candy business. The conversations around the dinner table were all about the factory floor and how many machines were running and what was happening in the business. I grew up very engaged in manufacturing and as part of a family business.

One of the most important tools we have at the Small Business Administration (SBA) to reach high growth entrepreneurs is the Small Business Investment Company (SBIC) program.

Our economy creates and loses jobs every quarter in the millions. But of the net new jobs, the jobs come from small businesses: both small businesses on Main Street and many of the net new jobs come from high growth, high impact businesses that are located all across the country.

Small businesses pay 18 percent more than big businesses for health care, the same health care, just because they're small and they have too small a pool of risk.

The 2009 stimulus law got the ball rolling, allowing the agency to reduce and eliminate fees and raise loan guarantees to 90 percent of the total. I knew that we had the opportunity to use S.B.A. products to fill that gap in a rapid manner, as we ended up doing in the Recovery Act.

The S.B.A. does not lend directly to businesses, but instead backs loans to encourage banks to invest in small businesses as part of a nearly $90 billion portfolio.

This has always been a small agency with a big mission. But these days, especially, we have to stand up every day, deliver value into the hands of small-business owners and get taxpayers the biggest bang for their buck so that we can help these job creators do what they need to do.

This is not a zero-sum game. We know that if we provide access and education, particularly where there are gaps in the market, we will create more jobs, we will create more growth, and we will create more activity in the U.S. market, which will be good for our economy.

We are not going to be the agency where large businesses can masquerade as a small business and get a contract. We are closing down on fraud, waste and abuse.

We are very much engaged across the government, very much engaged in streamlining and simplifying our activities with borrowers and lenders, because that saves time and saves costs and we believe we can do that while maintaining the same or increased levels of oversight and risk management.

We have to keep the momentum going in the economy. And we have to make sure that we give small businesses as much cash and liquidity as possible so they have the confidence to hire that next worker.

We see tremendous excitement from small-business people about the administration and about the attention and commitment that the president has to do things that really make a difference. I think they recognize that health care is one of those. I think they recognize that what we've been doing in the Recovery Act with our loan programs has mattered.

We were able in the Recovery Act to get a program where we increased our loan guarantees to 90 percent. Because we had that program, a bank wouldn't have to take that much risk.

Health care is the No. 1 concern of small businesses and the status quo is untenable.

I saw the S.B.A. with just enormous potential, and that's what I told the president - this is really a jewel.

If you want to have prosperity here, we really have to see our small businesses able to grow and compete around the world.

In October 2008, when the credit crunch hit, small businesses were really crushed by the lack of capital.

One of the most important things we hear is the S.B.A. needs to be ubiquitous. We do all these things, but people still don't know.

President Obama vowed in his State of the Union address to make assisting domestic manufacturers a top priority for his second term.

Small businesses are really the engine in the economy.

Small businesses have told us that having cash in their pocket is one of the primary things that they need.

Small businesses want things streamlined, and one of the great successes we're having is less paperwork, faster turnaround times.

Small businesses, you can give them capital, but what they often need as much is mentoring, advice and help with their business plan.

The morale when I came in was not the best. It was because the agency had not been valued.

We don't want to give a business that is not going to come through the troubled waters a loan that they can't pay back.

We really accomplished what we set out to do with the Recovery Act programs, which was to fill the lending gap created by the crisis.